Wig FAQ's - Top Frequently Asked Questions -Tips & Info | Hair By Numa

FREQUENTLY ASKED QUESTIONS

How can I start wearing a wig? Beginner wig friendly tips.

  • There's many video guides and blogs that will teach you how to put on a glue-less and glued on wig. Placing a glue-less wig on your head is the easiest wig to install. To glue on a lace front or full lace wig is easy too and you just need a little practice. Once you get the hang of it, it's just a new day to day routine.

What is the longevity of my wig? How long will a human hair wig last?

  • All human hair wigs that are purchased on Hair By Numa have a longevity between 6 months to 2 years depending on the quality choice. A lace front wig will last longer than a full lace wig if worn every day. For the lace front, you can replace the bundles that are behind/attached the lace front to make it last longer. How you care for your wig is always important and will only benefit you. 

How do I know what size wig fits my head?

  • We have a size chart that will help you measure your head and see what is best for you. It's important to know your size wig before purchasing it! Mostly all of our wigs come in a size small. If you're not sure what size the wig will come in, contact us!

Synthetic wig vs human hair wig. Which is better?

  • Synthetic wigs and human hair wigs are not made from the same quality hair. Synthetic wigs are made cheap and does not last as long as human hair wigs. Human hair wigs look more natural and are easier to manipulate for the hairstyle you're trying to achieve.

How often can I wash my human hair wigs?

  • Washing your wigs will always depend on how often you wear the wig or hair piece. If you wear the same wig every day, you should wash it once a week. We have the perfect system to give you tips on how to wash and maintain your human hair wigs, ponytail extensions, bundles and lace frontals. Refer to our page Maintaining Your Product for more information!

    Why do I see golden/red hairs mixed with your human hair products?

    • The darker colour in your hair is produced by the pigment known as melanin. It happens depending on the environment where the person originated that there was not enough melanin that pushed through certain hair follicles resulting in some hairs that are not dark brown or black. You can always pluck them out if you do not like them or dye the hair a 1B colour or black colour to even out the hairs.

    Can human hair wigs or human hair products be dyed?

    • You can dye the human hair wigs and other human hair products any colour of your choosing! 

    How long can I leave a wig on my head? Can I leave my wig on for a week?

    • We recommend when wearing a glued on wig, to keep it for a day or 8-10 hours to give your head, edges and scalp some air. If you decide to leave the wig glued on your head for longer than 24 hours, you need to use a wig glue remover let it set on your edges for the amount of time the product recommends and remove the glued on lace slowly and then the stalking cap (if you used one).

      I have not received my order confirmation via e-mail. What do I do?

      • Once an order has been placed on our website, it can take up to 24 hours to receive it in your e-mail inbox. If you have not received an order confirmation after 24 hours, please contact us.

      Will you be offering promotions and discounts off your products?

      • Definitely yes! Subscribing to our newsletter will keep you in the loop about our collection launches, future promotions and discounts!

      Is your website secure? / Is your website safe for purchasing?

      • Yes, yes and YES! Our website is powered by SHOPIFY and the checkout system is fast and secure. With different options of payment methods, you'll have the added flexibility you need to make your purchase.